Frontier Property Management

Vacation Rental Agreement

Frontier Property Management, LLC

Check-In / Check-Out

Check-in is available after 3:00 PM on the scheduled arrival date. Check-out must be completed by 11:00 AM on the scheduled departure date. Early check-in or late check-out may be available upon request but is not guaranteed. Failure to vacate by checkout time may result in additional charges.

Payment Terms

A deposit of 50% of the total rental amount is due at the time of booking to secure the reservation. The remaining balance is due 15 days prior to check-in. For reservations made within 15 days of check-in, full payment is required at the time of booking. Same-day bookings require full payment upfront. All payments are processed securely through our booking platform.

Guest Qualifications

The primary guest (the individual who made the reservation) must be at least 25 years of age and must be present at the property for the entire duration of the stay. A valid government-issued photo ID may be required at check-in. The primary guest is responsible for all members of the party and any damages or violations that occur during the stay.

Minimum Stay

A 3-night minimum stay is standard for all properties. Two-night exceptions may be considered on a case-by-case basis at the discretion of management. Minimum stay requirements may vary during peak seasons and holidays.

Occupancy

Occupancy limits are strictly enforced as stated in each property listing. The number of guests may not exceed the posted maximum at any time. Unauthorized events, parties, or gatherings are strictly prohibited and will result in immediate eviction and forfeiture of all rental payments. No refunds will be issued in the event of eviction due to occupancy or event violations.

Cancellation Policy

  • 30+ days before check-in: 100% refund of all payments.
  • 14 to 29 days before check-in: 50% refund of total rental amount.
  • Within 14 days of check-in: No refund. All payments are forfeited.

Cancellation requests must be submitted in writing. Refunds are processed within 7-10 business days. Frontier Property Management reserves the right to cancel a reservation at any time due to unforeseen circumstances, in which case a full refund will be issued.

Damage Protection

A non-refundable damage protection fee is included with each reservation. This fee covers accidental damage to the property and its contents up to $1,500. This is not a security deposit and is non-refundable regardless of whether damage occurs. Damage exceeding $1,500 will be the responsibility of the guest and may be pursued through the booking platform or directly.

Pet Policy

Pets are permitted only at designated pet-friendly properties and only with payment of the applicable pet fee. Guests must disclose all pets at the time of booking. Undisclosed pets discovered during or after a stay will result in additional charges. All pets must be supervised at all times, and guests are responsible for any pet-related damage or excessive cleaning required.

Service animals are welcome at all properties with proper documentation in compliance with the Americans with Disabilities Act.

Smoking Policy

Smoking of any kind (including cigarettes, cigars, e-cigarettes, and vaporizers) is strictly prohibited inside all rental properties and on all decks, porches, and covered outdoor areas. Violations of the no-smoking policy will result in forfeiture of damage protection coverage and a minimum cleaning fee of $500.

Hot Tub Rules

Properties equipped with hot tubs are subject to the following rules:

  • No glass containers, food, or beverages in or near the hot tub.
  • No soaps, shampoos, bath oils, or any chemical additives in the hot tub water.
  • Children under 12 must be supervised by an adult at all times.
  • Replace the hot tub cover when the tub is not in use.
  • Report any hot tub issues immediately to management. Do not attempt to adjust chemical levels or equipment.

Guests assume all risk associated with hot tub use. Frontier Property Management is not liable for injuries resulting from hot tub use.

Quiet Hours

Quiet hours are observed from 11:00 PM to 7:00 AM nightly. During these hours, noise must be kept to a reasonable level that does not disturb neighboring properties. Noise complaints may result in a warning, and repeated violations may result in eviction without refund.

Internet / Wi-Fi

Wi-Fi internet service is provided as a courtesy amenity at most properties. Internet speed and availability may vary due to the rural location. Frontier Property Management is not responsible for internet outages, slow speeds, or connectivity issues, and no refunds or credits will be issued for Wi-Fi-related concerns.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Oklahoma. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located in McCurtain County, Oklahoma.

Acknowledgment

By completing a booking with Frontier Property Management, Guest acknowledges that they have read, understood, and agree to all terms and conditions set forth in this Vacation Rental Agreement. This Agreement is binding upon the Guest and all members of the Guest's party.

Addendum A — Damage Protection Plan

The Damage Protection Plan covers accidental damage to the rental property and its contents up to $1,500, provided the damage is reported to Frontier Property Management before checkout.

The Damage Protection Plan does NOT cover:

  • Intentional or reckless acts of damage or destruction
  • Damage caused by unauthorized pets
  • Damage caused by smoking indoors or on covered areas
  • Excessive cleaning beyond normal turnover standards
  • Theft or removal of property furnishings or equipment
  • Damage resulting from occupancy violations or unauthorized events

Damage not covered by the Damage Protection Plan or exceeding the $1,500 limit will be pursued directly with the guest through the booking platform or independent collection efforts.