Privacy Policy

Last updated: 12/3/2025

This Privacy Policy explains how Frontier Property Management, doing business as Rent with Frontier (“Rent with Frontier,” “we,” “us,” or “our”), collects, uses, and protects personal information when you visit rentwithfrontier.com, contact us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Rent with Frontier provides short-term rental and property management services in and around Broken Bow, Oklahoma.

If you have questions about this Policy or your data, you can contact us at:

Email: info@rentwithfrontier.com

Mailing Address: 3156 Old Broken Bow Hwy, Broken Bow OK 74728

2. Information We Collect

We collect information in three main ways: information you provide directly, information collected automatically, and information from third-party partners.

2.1 Information You Provide Directly

When you use our website or services, you may provide:

  • Contact Information

    • Name

    • Email address

    • Phone number (including mobile numbers)

    • Mailing and/or billing address

  • Booking and Stay Information

    • Dates of stay

    • Number of guests

    • Special requests or notes

    • Property preferences

  • Communication Content

    • Messages sent via website forms

    • Email correspondence

    • SMS/text messages or phone call details (time, date, phone number; not call recordings unless explicitly disclosed)

  • Identification and Verification Information (if required for booking or safety)

    • Government ID details (where applicable)

    • Age confirmation

    • Any information you choose to provide for verification

  • Payment-Related Information

    We use third-party payment processors. We do not store full payment card numbers on our own servers. Payment details you submit are processed directly by those third-party providers under their own privacy policies.

2.2 Information Collected Automatically

When you visit rentwithfrontier.com, we may automatically collect:

  • IP address

  • Device type, operating system, and browser type

  • Pages viewed, links clicked, referring/exit pages

  • Dates and times of access

  • General location based on IP (city/region level)

We may use cookies, pixels, and similar technologies to help the website function, remember your preferences, and understand how visitors use the site.

2.3 Information from Third Parties

We may receive information about you from:

  • Booking platforms (e.g., Airbnb, Vrbo, other OTAs)

  • Payment processors

  • Messaging or communications platforms

  • Marketing and analytics tools

The information provided to us by these partners depends on their own privacy policies and your settings with them.

3. How We Use Your Information

We use your information to operate, protect, and improve our services:

  • To process and manage bookings and reservations

  • To communicate with you about inquiries, bookings, check-in/check-out, issues, and support

  • To send service-related messages (e.g., confirmations, updates, important notices)

  • To comply with legal obligations and enforce agreements

  • To protect the safety, security, and integrity of our guests, properties, and business

  • To analyze website usage and improve our website, services, and marketing

  • To send optional marketing communications, where permitted by law and your preferences

4. Mobile Data, SMS, and Phone Numbers

If you provide a mobile phone number or communicate with us by SMS or phone:

  • We may use your mobile number to send service-related messages, such as:

    • Booking confirmations and updates

    • Check-in/check-out instructions

    • Access codes and property information

    • Urgent notifications related to your stay or our services

  • We may also, where permitted by law and with your consent if required, send limited promotional or marketing messages to your mobile number. You can opt out of marketing texts at any time by following the instructions in the message (for example, replying “STOP”).

  • We do not sell or rent mobile data (including your mobile number and related SMS data) to third parties.

As required: Mobile data will not be shared with third parties, except for service-related subcontractors who help us deliver our services (such as SMS gateways, booking platforms, or technical providers), and only to the extent necessary for them to perform those services on our behalf.

These subcontractors are not permitted to use your mobile data for their own independent marketing or unrelated purposes.

5. How We Share Your Information

We share personal information only as reasonably necessary for our operations or as required by law.

5.1 Service Providers and Subcontractors

We may share information with third parties who perform services for us, such as:

  • Website hosting and maintenance

  • Payment processing

  • Booking and reservation platforms

  • Customer communications (including SMS, email, and phone systems)

  • IT, security, and support services

  • Analytics and limited advertising services

These parties act as service providers or subcontractors. They are allowed to use your information only to provide services to us and must protect it appropriately.

This includes mobile data: mobile data is not shared with third parties except for service-related subcontractors.

5.2 Legal and Safety Obligations

We may disclose information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes

  • Respond to lawful requests from law enforcement or government authorities

  • Protect the rights, property, or safety of us, our guests, our properties, or others

  • Enforce our terms, agreements, or policies

5.3 Business Transfers

If we sell, merge, or reorganize our business or assets, personal information may be transferred as part of that transaction, subject to appropriate protections and any legal requirements.

5.4 No Sale of Personal Information

We do not sell your personal information, including mobile data, to data brokers or other third parties for their independent marketing.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep the site functioning properly

  • Remember your preferences and settings

  • Understand how visitors use our website

  • Improve performance and user experience

You can usually control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services you requested (such as managing bookings)

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

  • Maintain business records for legitimate purposes

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. No system is completely secure, but we take data protection seriously and aim to limit access to personal data to those who need it to perform their roles.

9. Your Rights and Choices

Depending on where you live, you may have rights over your personal information, which can include:

  • Accessing a copy of the personal data we hold about you

  • Requesting correction of inaccurate or incomplete data

  • Requesting deletion of your data, subject to legal or contractual obligations

  • Objecting to or restricting certain types of processing

  • Withdrawing consent where we rely on consent (for example, for certain marketing)

You can also:

  • Opt out of marketing emails by using the unsubscribe link in the email

  • Opt out of marketing texts by following the instructions in the message (e.g., replying “STOP”)

  • Adjust cookie preferences using your browser settings

To exercise your rights, contact us at [insert email].

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as required by law.

11. Third-Party Websites

Our website may link to third-party sites (for example, booking platforms, payment processors, or social media). We are not responsible for the privacy practices of those third parties. Their use of your data is governed by their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the website or services after any changes indicates your acceptance of the updated Policy.

13. Contact

For questions, requests, or concerns about this Privacy Policy or your personal information, contact:

Rent with Frontier

Email: info@rentwithfrontier.com

Address: 3156 Old Broken Bow Hwy, Broken Bow OK 74728